| Quality Management Review (QMR) |
1.0 OBJECTIVE To lay down the procedure for to ensure that the objective &effectiveness of the quality system are properly maintained in accordance with polices and procedure for Quality Management Review (QMR). 2.0 SCOPE This procedure is applicable for all departments and sections. 3.0 RESPONSIBILITY • Head of all Concerned Department • Head QA 4.0 ACCOUNTABILITY Head Quality / QA 5.0 PROCEDURE 5.1 Quality Management Review (QMR) shall be conducted to ensure that all quality related functions are reviewed at the highest possible level and so that all levels of management affecting quality are made aware of changes, updates revisions, verification activities and policies followed by quality assurance department. 5.2 Asst. Manager QA shall act as a Management representative (MR) and shall be responsible for arranging QMR, preparing summary report, meeting agenda and minutes of meeting as necessary. 5.3 QMR shall be conducted at least quarterly and more often as deemed necessary by Management review team. 5.4 Executive or above of QA department shall assign a management review number as per prototype QMR/YY/NNN. Where, QMR: stands for quality management review YY : stands for last two digit of years NNN : stands for sequential serial for the current year (e.g. 001, 002, 003….) 5.5 Review meeting shall be chaired by the Head QA and attended by all HOD’s/designee of all the functional departments. Top management may be invited as and when necessary. 5.6 Attendance record of person present in QMR meeting shall be maintained as per format number XXX. 5.7 All the Members of the management team shall be notified through Internal Office Memo (IOM) or mail for meeting at least one week in advance of the date of meeting. To Read this SOP Click here SOP for Cleaning and Operation of Stainless Steel Scissor. 5.8 The agenda of the Quality Management Review meeting shall include but not limited:- 5.8.1 To establish that the Quality Assurance System is achieving the expected results, continuing to conform to the standard, and functioning in accordance with the established Operating Procedures. 5.8.2 To review the reports of non-conformities and evaluate trend information. 5.8.3 To review the effectiveness of previous corrective actions including those related to vendor, subcontractor and supplier performance. 5.8.4 To review the adequacy and suitability of the Quality Assurance System for current and future operations. 5.8.5 To expose irregularities or defects in the System, identify weaknesses and make recommendations for continual improvement. 5.8.6 To review any complaints received, identify the cause and recommend corrective action if required including customer feedback. 5.8.7 To review the finding of internal / external audits and identify any areas of recurring problems. 5.8.8 To review training requirements. 5.8.9 All inputs of QMR agenda shall be recorded in format number XXX. 5.9 Participants of QMR shall thoroughly discuss all the matters. 5.10 HOD’s who are unable to attend the QMR meeting shall receive minutes of review meeting and, after reviewing the minutes, may discuss their input and comment to the Plant Head/Head-QA. 5.11 Minutes of meeting of QMR shall be sent to Senior Management for review & comment. 5.12 Based on the minutes of meeting, action plan (if any) shall be prepared & responsibility shall be assigned to concerned person with target completion date as per format no. XXX. 5.13 QA Officer / Executive shall distribute copies of the action plan to the concerned HODs within one week. HODs shall follow up with the action plan and report to the QA Officer / Executive within the time limit agreed. 5.14 Action plan shall be verified on monthly basis for their compliance and recorded as per format no.XXX. 5.15 Review of all QMS related documents shall be done on monthly basis and recorded as per format no.XXX. 5.16 QA Officer / Executive shall monitor the status of agreed actions of the QMR meeting, until they are satisfactorily completed. 5.17 QA Officer / Executive shall file up the QMR agenda, Management review reports and closure of the actions. |